For CQC-registered agencies

Domiciliary care software built for UK agencies.

iStaffRota is domiciliary care software that runs the whole agency — carer rotas built around client visits, eMAR, visit verification, invoicing, payroll and CQC compliance evidence — in one cloud platform, from £99/month.

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The category, defined

What is domiciliary care software?

Domiciliary care software manages the operations of an agency that delivers care in people's own homes: building carer rotas around client visits, recording medication electronically (eMAR), verifying that visits happened, invoicing councils, the NHS and private clients, running payroll, and maintaining the audit trail a CQC-registered agency needs. It replaces separate spreadsheets, paper MAR charts and timesheets with one system of record.

The difference from generic rota tools is the care context: visits rather than shifts, travel time between clients, continuity of carer, medication records that stand up to inspection, and billing that copes with local-authority, NHS and private funding in the same week.

Ten modules, one platform

Everything a domiciliary agency runs on.

Domiciliary care rota software

Drag-and-drop rotas built around visits, travel time and carer continuity — with gaps flagged before they happen.

Electronic medication records (eMAR)

Medication recorded at the point of care, with missed-dose alerts and an audit trail that replaces paper MAR charts.

Visit verification

Carers check in and out of each visit — so the office, the family and the invoice all reflect what actually happened.

Invoicing for councils, NHS & private

Verified visits become invoices at the right rate for each funder — local authority, NHS or private — without re-keying.

Payroll with travel & mileage

Pay calculated from actual visits including travel time, mileage and enhancements — exported to your payroll provider.

CQC compliance & auditing

Evidence aligned to the CQC's five key questions, maintained automatically as the team works. Inspection-ready, always.

Carer mobile app

Rotas, visit notes, medication recording and shift offers in the carer's pocket — iOS and Android.

Family portal

Families see visits, medication and notes in real time — fewer worried phone calls to the office.

Business intelligence

Utilisation, margin per package and visit completion — live dashboards instead of month-end spreadsheets.

Recruitment & onboarding

Applicants to onboarded carers — jobs, interviews, references and document checks in the same system.

Transparent pricing

How much does domiciliary care software cost?

Most domiciliary care software providers only reveal pricing on a sales call. We publish ours: Starter £99/month, Professional £249/month, Premium £499/month, and a custom Enterprise plan for larger or multi-branch agencies. Every plan starts with a 14-day free trial and there are no setup fees. See the full pricing breakdown.

Trusted by UK agencies

Rated 4.8/5 by verified users on GetApp and reviewed on Capterra. UK-hosted data, transparent pricing, and support from a UK team during business hours.

Common questions

Domiciliary care software FAQs

What is domiciliary care software?

Domiciliary care software manages the operations of an agency delivering care in people's own homes: rotas built around client visits, eMAR, visit verification, invoicing, payroll and the audit trail a CQC-registered agency needs — one system of record instead of spreadsheets and paper.

How much does domiciliary care software cost?

iStaffRota publishes its prices: Starter £99/month, Professional £249/month, Premium £499/month, and a custom Enterprise plan. All plans include a 14-day free trial and no setup fees.

Does iStaffRota help with CQC compliance?

Yes. Visit records, eMAR entries, incident logs, training records and audit trails are maintained automatically as your team works, and reporting is aligned to the CQC's five key questions. When an inspector asks for evidence, it's a report — not a weekend of assembling paperwork.

Is there an app for carers and one for families?

Yes, both. Carers use the mobile app (iOS and Android) for rotas, check-in/out, notes, medication and shift offers. Families use the secure family portal to see in real time that visits happened and medication was given.

Can we switch from another system or from spreadsheets?

Yes. Onboarding includes data migration from your current system or spreadsheets, rate-card and pay-rule configuration, and training. Most domiciliary agencies are fully operational within two to four weeks. See our guide to switching care software.

Also built for

Built for every role in your agency.

Agency ownersCare managersCoordinatorsCare workersFamilies

See it for yourself

A demo built around your agency.

Tell us your client mix and funding types, and we'll show the rota, eMAR, invoicing and compliance flows exactly as your team would use them.